Resident Engagement
Putting residents at the centre of every decarbonisation project
For many residents, decarbonisation works and PAS-required surveys can feel disruptive, especially when projects are delivered at scale. Without strong engagement, misunderstandings and access issues can quickly slow down progress.
That’s why Eco Funding for Homes invests heavily in early engagement. Our structured process builds trust from the outset, helping residents understand what to expect and ensuring projects run smoothly, efficiently, and with minimal disruption.
A Tailored Resident Engagement Experience
Our engagement begins with understanding residents’ concerns and expectations from day one. Through a structured framework—including our bespoke ‘Resident Engagement Process’ and tailored communication plans—we create a process that adapts to each household. Our resident engagement specialists follow PAS 2035 principles while prioritising face-to-face conversations in the home, ensuring every interaction is personal and meaningful.
By learning about individual needs, recognising any vulnerabilities, and explaining what the works involve, we build trust and reassurance. We also help residents understand how their new energy efficiency measures work and how to get the best results from them.
Building Better Communities Together
At Eco Funding for Homes, we believe that meaningful social value is created when our work delivers benefits that extend beyond the project site. Our goal is to make a genuine difference for the people who live and work in the communities we serve. Whether through employment opportunities, community support, or environmental improvements, we are committed to leaving a positive legacy. We also hold Social Value accreditation through Construction Line, reflecting our commitment to these principles.
Social value can take many different forms depending on the needs and priorities of each area. While some communities may focus on economic opportunity, others may prioritise wellbeing, environmental improvements, or strengthening local networks.
Examples of how social value may be delivered include:
- • Offering training and upskilling opportunities in communities facing higher unemployment
- • Developing or enhancing green spaces to improve wellbeing in built-up areas
- • Providing resources or learning support to local schools and education providers
Talk to Our Experts
Join the increasing number of organisations advancing their sustainability objectives with Eco Funding for Homes.
We’ll connect you with an expert within 48 hours to explore how we can support your retrofit and decarbonisation projects