Decarbonising Homes with Residents in Mind
Engaging residents to ensure a smooth and successful decarbonisation journey
Full-Service Retrofit Management
We provide an end-to-end management service, overseeing every stage of the retrofit journey. Our processes align with MCS, PAS 2030, PAS 2035, TrustMark, and all relevant funding requirements. From the first survey to final sign-off, we take full responsibility, giving housing providers the assurance that their decarbonisation objectives will be achieved smoothly and to the highest standard.
Whole-House Retrofit Approach
Our approach begins with the fundamentals: enhancing insulation and optimising the building fabric to create a strong foundation for additional low-carbon measures. Every property is assessed individually—considering its design, condition, and energy profile—to ensure that the solutions we recommend deliver maximum impact.
Combining several upgrades into a single project boosts efficiency, lowers costs, and minimises inconvenience for residents. From insulation to heating improvements, each measure is planned with long-term performance and comfort in mind.
Resident Engagement That Works
Our resident-first ethos ensures communities stay central to every programme we deliver. Through a structured engagement plan, we support smooth mobilisation, timely access, and strong participation.
Key elements of our approach include:
- • Clear communication materials that explain the process, benefits, and what residents can expect
- • Proactive appointment scheduling to maximise access and minimise disruption
- • Dedicated support channels for queries, concerns, and ongoing updates
- • Tailored engagement strategies for vulnerable residents or hard-to-reach households
- • Regular progress tracking to maintain high satisfaction and resolve issues quickly
- • By equipping residents with clear information and meaningful support, we provide a positive experience that drives successful, long-term outcomes.
Talk to Our Experts
Join the increasing number of organisations advancing their sustainability objectives with Eco Funding for Homes.
We’ll connect you with an expert within 48 hours to explore how we can support your retrofit and decarbonisation projects.